Refund policy

At Bay Area Epoxy Wholesale, all purchases are final.
We do not offer refunds, returns, or exchanges once an order has been placed and processed.

Due to the industrial nature of our products — including epoxy materials, coatings, waterproofing supplies, and related tools — we maintain a strict no-return and no-refund policy.

Damaged or Incorrect Orders

Please inspect your order immediately upon delivery.

If you receive:

A damaged product
A defective item
The wrong item

You must contact us within 24 hours of delivery at:

📧 sales@bayareaepoxywholesale.com

Include:

Order number
Clear photos of the product and packaging
Description of the issue

Our team will review the case and may offer replacement at our sole discretion.

Non-Returnable Items

We do not accept returns or refunds on:

Opened or used products
Hazardous materials
Flammable liquids or chemicals
Custom or special-order products
Sale or clearance items
Gift cards

Order Cancellation

Orders cannot be cancelled once shipped or processed.

Contact Us

For any questions regarding your order, please contact: